Last Updated: May 23, 2017
This tutorial was designed to give the new library staff member or anyone looking for a refresher a brief overview of what goes into a good reference interview and what reference resources are available in your library or through the Internet. This tutorial was completely revised September 2010.The tutorial itself runs about 50 minutes.
Reference Interview 101 by Bradley Shipps Presented at Kaukauna Public Library staff training day on June 27, 2011
- bare bones 101: A basic tutorial on searching the web
USC Beaufort Library Web Searching Tips, a web tutorial with 20 short self paced modules with reference links, exercises and quizzes.
- Ohio Reference Excellence on the Web
OLC provides Ohio Reference Excellence on the Web to increase access to ORE training and improve the quality of reference service in Ohio! Six self-paced modules cover the reference process, with resource links, exercises, and quizzes.