COVID-19: Information for Tennessee Libraries A new LibGuide developed by Regional Libraries and TSLA to address questions and information needs related to the current coronavirus outbreak of COVID-19. Topics include sample reopening plans for various sized libraries, links to TN Governor Bill Lee's executive orders, National safety protocols and guidelines from CDC, ALA's recommended disinfecting practices for books and media, and more. Please feel free to use any of these materials and to recommend additions or changes. This is a living document
Clinch River Regional Library
130 North Main Street, Suite 2
Clinton TN 37716-3633
Information Technology Help Line - 1-855-692-8185 (Toll Free)
READS support - rsupport.TSLA@TN.gov
Auto-graphics Support team -
1) Fill out the web form located at https://www.auto-graphics.com/customer-care/ This is the preferred contact method as it ensures the necessary information is collected.
2) Send an email to: email@example.com. Please include your Name, Library Name, Phone Number and a Brief Message and a ticket will be opened and assigned to a Customer Service Manager.
3) Call 800-852-8686 (5am-5pm Pacific / 8am-8pm Eastern, Monday-Friday) ➢ Leaving a voicemail message will open a ticket ➢ If you speak to a Customer Service Manager, a ticket will be opened for you
Emergency Support – System Down Support is available 24/7 in the event of a system-down emergency that falls outside of regular Customer Service hours. See the document below.
The complete list of FY 2020 - 2021 training opportunities is posted in the Continuing Education (CE) tab above.
Workshops marked with an * are especially pertinent to trustees.
Clinch River Regional Library will be closed on the following days:
Friday, July 3, 2020 Independence Day
Monday, September 7, 2020 Labor Day
Wednesday, November 11, 2020 Veterans Day
Thursday-Friday November 26-27, 2020 Thanksgiving Holiday
Thursday-Friday December 24-25, 2020 Christmas Eve and Christmas Day
Thursday-Friday December 31, 2020 and January 1, 2021 New Year's Eve and New Year's Day